Expert Support for Microsoft Dynamics 365 Business Central and Dynamics NAV
Get the help you need to keep your ERP system running smoothly. Whether it’s troubleshooting, customizations or day-to-day support, our team is ready to assist. Start with a free 2-hour assessment to identify your needs, then choose a flexible support plan that works for you—on-demand or with a predictable monthly rate.
What’s Included in Our Support Services
Core functionality support for Dynamics 365 Business Central and Dynamics NAV
EDI support for seamless data exchange
Development and maintenance of customizations
Licensing assistance to ensure compliance and optimization
Support for external reporting tools like Jet Reports and Power BI
Microsoft Support escalation for core functionality issues
On-demand or ad-hoc ERP support tailored to your needs
How Our Support Works
Request Management
Submit and track support requests via the customer portal, email, or phone.
Priority-Based Ticket Handling
Defined response times based on severity level.
Specialist Assignment
Tasks are assigned based on complexity, with escalation to advanced teams or Microsoft Support when necessary.
Issue Resolution
Fast and effective troubleshooting with progress updates and assistance in test/production deployment.
Regular Reporting
Get on-demand updates or scheduled weekly status meetings with an account manager.
Our Services
Free 2-Hour Analysis
Start with a free 2-hour session to discuss your Microsoft Dynamics 365 Business Central or Dynamics NAV support needs. We’ll discuss your requirements, explore common challenges, and determine the best support plan for your business.
Pricing Options
Choose a pricing model that fits your support needs, whether you prefer flexible, on-demand assistance or a consistent monthly plan.
Time and Materials
Pay as you go based on time and severity.
Flat Monthly Rate
Predefined support hours.
Send Us A Message
Have questions, need more details or ready to get started? Contact us to learn more about our services and how they can support your business.